Clients' Testimonials

1. What kind of services do you provide?
The cleaners will provide a comprehensive cleaning service at your convenience, as often as you like and to your specific requirements. As well as general cleaning we offer:Washing & Ironing; Carpet Cleaning; Upholstery Cleaning After Party Help; Window Cleaning; Spring Cleaning; and Commercial Cleaning. We clean restaurants, offices, office buildings for private clients, property management companies and estate agents.

2. What sort of jobs are the cleaners prepared to do?
The cleaners will do most types of cleaning including: Vacuuming; Polishing; Dusting; Cleaning Kitchens & Bathrooms; Ironing; Tidying and Mopping . If you have a specific requirement please email or call the office and we can discuss it with you in detail.

3. Can I specify the day the cleaner comes?
Yes, in most cases it is possible to specify the day your cleaner attends. StarPlus Cleaning Services Ltd makes every effort to meet the requirements of prospective clients.

4. How long will it take you to find me a cleaner?
Starplus Cleaning Services endeavours to meet all requests as soon as possible and we will respond to all queries within 24 hours. Time, location and work-load all have an influence on the ability to supply a cleaner but in most cases we will have someone available within 7 days for regularcleaning.

5. Will I have the same cleaner every week?
Yes. We understand that it is preferable to have the same cleaner every week and under normal circumstances, this would be the case.

6. Do I need to pay the cleaner extra if I want her to clean at the weekend?
No, the rate of pay for the cleaners is the same at all times

7. What happens if the cleaner lets us down?
Starplus Cleaning Services considers every client as a valuable customer. The cleaners are vetted for reliability and we try to ensure that you are never dissatisfied. Occasionally, events may occur which are beyond our control and we may have to substitute your cleaner, temporarily or permanently. Please call us as soon as possible if you are dissatisfied and we will do our utmost to ensure the mistake is rectified and never repeated.

8 Do you cover my area?
We cover the whole of London